Shipping Policy

SHIPPING POLICY

– Processing Time
We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 20-45 business days.

– Note regarding COVID-19
In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your bags as soon as we can. Thank you so much for your patience and understanding!

-Process after your order is placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

-What to do if parcel has not reached me within the normal time frame?
We welcome any email about your confusion including but not limited to order status, shipping problem even information change, and we will try our best to response or solve your question as soon as possible. Otherwise, if your order has not arrived within 60 business days, please contact us at sales@mycutebags.com. We will take immediate remedial actions.

– Shipping country
Please allow that there are 1-3 business days delay of shipping time to several countries due to the different merchandise warehouse locations in the world. The countries we can reach to: USA, Austria, Belgium,Czech Republic, Denmark, Estonia, Finland, France, Germany, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, UK, Canada.

– Shipping Cost

Stand Shipping for the USA :$0-80.00.$5.99
Free Shipping:$81-up.$0

Stand Shipping for Other Countries Set in the Shipping Zone: $0-80.00.$4.99
Free Shipping:$81-up.$0